Privacy Policy for WJA88

1Introduction

This Privacy Policy ("Policy") sets out the basis on which WJA88 ("WJA88", "we", "us", "our") collects, processes, stores, and uses personal data obtained from individuals ("Player", "User", "you") who access or use the WJA88 online betting and gaming platform atwja88.cam, including all associated services, features, and content.

WJA88 is committed to safeguarding your privacy in accordance with applicable data protection principles. We recognise that players entrust us with sensitive personal and financial information when they register and transact on our platform, and we take the obligation to protect that information seriously.

This Policy applies to all personal data collected by WJA88 through the following channels: our website atja88.cam, our mobile-optimised platform, customer support interactions (live chat and email), identity verification processes, and payment transaction records. It applies to all players, including those located across Malaysia — Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond.

2Definitions

For the purposes of this Privacy Policy, the following defined terms shall apply:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial information, IP address, and behavioural data.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure, or destruction.
• "Data Controller" means the entity that determines the purposes and means of the processing of personal data — in this case, WJA88.
• "Data Processor" means any third party that processes personal data on behalf of WJA88 under a documented contractual arrangement.
• "Consent" means a freely given, specific, informed, and unambiguous indication of agreement to the processing of personal data for a stated purpose.
• "KYC" means Know Your Customer — the identity and document verification process required for regulatory compliance prior to certain account activities.
• "Cookies" means small text files placed on your device by the WJA88 platform for purposes including session management, analytics, and security.
• "AML" means Anti-Money Laundering — the body of regulatory requirements governing the monitoring and reporting of suspicious financial transactions.

3Data Controller

For the purposes of this Privacy Policy, WJA88 acts as the Data Controller in respect of all personal data collected from players accessing the platform at wja88.cam. WJA88 determines the purposes for which personal data is collected and the manner in which it is processed.

Where WJA88 engages third-party service providers to process personal data on its behalf — including payment processors, identity verification services, fraud detection providers, and infrastructure service providers — such parties act as Data Processors and are bound by contractual data processing agreements that require them to process data only in accordance with WJA88's documented instructions and applicable data protection standards.

4Data We Collect

WJA88 collects personal data through several distinct channels. The categories of data collected, and the circumstances in which they are collected, are detailed below.

4.1 Registration Data

When you create a WJA88 account, we collect the following information as part of the registration process:

• Full legal name
• Date of birth (for age verification purposes —21+ requirement)
• Email address
• Mobile phone number
• Preferred username
• Country and city of residence (e.g., Kuala Lumpur, Penang, Johor Bahru)
• Preferred currency (MYR/RM)

4.2 Identity Verification (KYC) Data

WJA88 may request the following documents as part of KYC compliance procedures, particularly prior to processing withdrawals above defined thresholds:

• Government-issued photo identification (Malaysian MyKad, passport)
• Proof of address (utility bill, bank statement issued within 3 months)
• Source of funds documentation where required for AML compliance
• Selfie or live facial capture for identity matching purposes

4.3 Transaction and Financial Data

WJA88 records all financial transactions conducted through the platform, including deposit and withdrawal records, payment method references (e.g., masked bank account identifiers, DuitNow reference codes, e-wallet transaction IDs), transaction amounts in MYR, and transaction timestamps. Full payment credentials (e.g., bank account passwords, full card numbers) are never stored by WJA88 and are handled exclusively by regulated payment service providers.

4.4 Behavioural and Usage Data

WJA88 automatically collects data about how you interact with the platform, including:

• Pages visited, games played, and betting activity
• Session duration and login timestamps
• Device type, operating system, and browser information
• IP address and approximate geolocation data
• Referral source (how you arrived at the WJA88 platform)

4.5 Support and Communication Data

When you contact WJA88 via live chat or email, we retain records of those communications, including the content of your messages, your support query, and the outcome of the interaction. This data is used for quality assurance, dispute resolution, and ongoing service improvement.

5Legal Basis for Processing

WJA88 processes personal data on the following lawful bases, depending on the specific purpose of processing:

• Contractual Necessity: Processing required to perform the contract between WJA88 and the player — including account management, payment processing, bonus crediting, and withdrawal handling.
• Legal Obligation: Processing required to comply with applicable legal and regulatory obligations, including KYC identity verification, AML monitoring and reporting, and age verification (21+ requirement).
• Legitimate Interests: Processing necessary for WJA88's legitimate business interests, provided those interests are not overridden by the player's privacy rights — including fraud prevention, platform security, service analytics, and responsible gambling monitoring.
• Consent: Where WJA88 relies on consent as a legal basis (e.g., for optional marketing communications), such consent is obtained explicitly and may be withdrawn at any time by the data subject without detriment to their account status.

6How We Use Your Data

WJA88 uses personal data collected from players for the following clearly defined purposes:

• Account Management: Creating, maintaining, and managing your WJA88 player account, including processing login authentication, resetting credentials, and managing account preferences.
• Identity and Age Verification: Verifying that all registered players are aged 21 or above, and confirming the identity of players subject to KYC requirements.
• Payment Processing: Facilitating deposits and withdrawals via FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, and other accepted payment methods.
• Bonus and Promotion Administration: Crediting bonus funds, tracking wagering requirements, and managing promotional eligibility.
• Fraud Detection and Security: Identifying and investigating suspicious activity, including multiple account registrations, unauthorised access attempts, and transaction anomalies.
• Regulatory Compliance: Fulfilling obligations under AML, KYC, and other applicable regulatory frameworks, including maintaining transaction records for audit purposes.
• Responsible Gambling: Monitoring player activity to identify potential problem gambling patterns and applying self-imposed player limits and exclusion periods.
• Customer Support: Responding to player queries, resolving disputes, and managing complaints via live chat and email.
• Platform Improvement: Using aggregated and anonymised usage data to improve platform features, identify technical issues, and enhance the player experience.
• Legal Proceedings: Retaining and disclosing data where required by court order, regulatory investigation, or other compulsory legal process.

7Data Sharing & Disclosure

WJA88 does not sell, rent, or trade personal data. Data is shared with third parties only in the following limited and documented circumstances:

7.1 Payment Service Providers

To process your deposits and withdrawals, WJA88 shares relevant transaction data with licensed payment processors operating the FPX, DuitNow, and e-wallet infrastructure (Touch 'n Go eWallet, Boost, GrabPay) and Malaysian banking partners (Maybank, CIMB, Public Bank, Hong Leong). These providers receive only the minimum data necessary to process the specific transaction.

7.2 Identity Verification Services

Where KYC verification is required, WJA88 may engage licensed identity verification service providers to authenticate documents and match identity data. These providers act as Data Processors under contractual obligations that restrict their use of your data to the verification service only.

7.3 Technology and Infrastructure Providers

WJA88 relies on third-party cloud infrastructure, cybersecurity, and analytics service providers. These providers process data solely in accordance with WJA88's instructions and are bound by data processing agreements that prohibit independent use of player data.

7.4 Legal and Regulatory Disclosure

WJA88 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required by applicable law, court order, or where WJA88 determines in good faith that disclosure is necessary to prevent fraud, protect player safety, or fulfil a legal obligation.

7.5 Business Transfers

In the event of a merger, acquisition, or sale of all or a substantial portion of WJA88's business assets, player data may be transferred to the acquiring entity as part of the transaction, subject to the protections outlined in this Policy continuing to apply.

8Cookies & Tracking Technologies

WJA88 uses cookies and similar tracking technologies on the platform for the following purposes:

• Essential Cookies: Required for core platform functionality, including session authentication, login persistence, and security token management. These cookies cannot be disabled without impairing platform use.
• Functional Cookies: Remember your preferences such as language settings, display configurations, and previous login details to improve your return experience on the platform.
• Analytics Cookies: Collect aggregated data on how players navigate the platform — pages visited, time spent, and features used — to help WJA88 identify improvements. This data is processed in aggregate and does not individually identify players.
• Security Cookies: Support fraud detection and account security by tracking device fingerprinting data and flaging unusual login patterns for review.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will impair the functionality of the WJA88 platform and may prevent login. WJA88 does not use third-party advertising cookies or retargeting pixels.

9Data Retention

WJA88 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to applicable legal and regulatory retention obligations. The following retention periods apply as general guidance:

• Account data: Retained for the duration of the active account relationship, plus a minimum of 5 years following account closure to satisfy AML regulatory requirements.
• KYC documents: Retained for a minimum of 5 years from the date of verification or account closure, in accordance with applicable financial crime compliance standards.
• Transaction records: Retained for a minimum of 7 years from the date of the transaction for audit and regulatory purposes.
• Support communications: Retained for up to 3 years following the resolution of the relevant support interaction, or longer where the matter is subject to ongoing legal proceedings.
• Behavioural and analytics data: Aggregated analytics data may be retained indefinitely in anonymised form. Identifiable usage data is retained for no more than 2 years.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with WJA88's internal data disposal procedures.

10Data Security

WJA88 implements a comprehensive set of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between player devices and WJA88 servers
• Encryption at rest for sensitive stored data including personal identifiers and KYC documents
• Role-based access controls restricting internal access to personal data on a strict need-to-know basis
• Multi-factor authentication for internal administrative system access
• Regular penetration testing and security vulnerability assessments by independent third-party security firms
• 24/7 security monitoring and automated anomaly detection on platform infrastructure
• Secure data centre facilities with physical access controls

In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected players, WJA88 will notify affected individuals and relevant authorities in accordance with applicable data breach notification obligations, without undue delay and in any event within the timeframes required by law.

11Your Rights as a Data Subject

As a data subject whose personal data is processed by WJA88, you have the following rights, which you may exercise at any time by contacting us via the channels listed in Section 16:

WJA88 will respond to all valid data subject rights requests within 30 days of receipt. Where a request is complex or numerous, this period may be extended by a further 60 days, with notice provided to the requesting individual within the initial 30-day period.

12Children & Minors

The WJA88 platform is strictly intended for individuals aged 21 years and above. WJA88 does not knowingly collect, process, or retain personal data from persons under the age of 21.

If WJA88 becomes aware that personal data has been collected from an individual under 21 years of age, that data will be deleted immediately and the associated account will be closed. Any balance associated with a confirmed underage account will be withheld pending investigation accordance with applicable regulatory requirements.

Where a parent or guardian becomes aware that their child under 21 has registered a WJA88 account or provided personal data to WJA88, they are requested to contact us immediately via support so that appropriate action can be taken without delay.

13International Data Transfers

WJA88 primarily serves the Malaysian market, and the majority of data processing activities are conducted within data centres serving the Southeast Asian region. However, certain service providers engaged by WJA88 — including cloud infrastructure, identity verification, and security monitoring services — may process data outside Malaysia.

Where personal data is transferred outside Malaysia, WJA88 ensures that appropriate safeguards are in place to protect the data, including contractual data processing agreements that require the recipient to apply a standard of protection equivalent to that described in this Policy. WJA88 does not transfer personal data to jurisdictions that do not provide adequate data protection standards without implementing additional contractual safeguards.

14Third-Party Links & Services

The WJA88 platform may reference or link to third-party payment provider portals (such as the Maybank2U or DuitNow interfaces accessed during payment) and game studio content. These third-party services operate under their own privacy policies, which are separate from this Policy and over which WJA88 has no control.

WJA88 is not responsible for the privacy practices of any third-party service accessed through or in connection with the WJA88 platform. Players are encouraged to review the privacy policies of any third-party service they interact with.

15Policy Updates & Amendments

WJA88 reserves the right to update or amend this Privacy Policy at any time. Updates will be published on this page with a revised "Last Updated" date. Where changes are material — affecting the nature of data collected, the purposes of processing, or the rights available to players — WJA88 will notify all registered players via their registered email address at least 14 days before the changes take effect.

Your continued use of the WJA88 platform following the effective date of any material update constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must close your account prior to the effective date of the changes.

The current version of this Privacy Policy is dated1 January 2026. Previous versions are available upon written request submitted to our support team.

16Contact Us

For all privacy-related enquiries, data subject rights requests, complaints about data processing, or any question concerning this Privacy Policy, please contact WJA88 through the following channels. We will acknowledge receipt of all privacy-related communications within 48 hours and provide a substantive response within 30 days.